Refunds must be issued through Stripe. View their instructional video on issuing a refund here: https://stripe-support-uploads.s3.amazonaws.com/uploads/refund.mp4
Articles in this section
- How do I remove a subscription plan from my community or a group?
- How do I remove a card from my account?
- I subscribed to a plan. When will I be charged?
- How do I cancel my subscription?
- How do I edit a subscription plan?
- Are charges refundable?
- How can I issue a refund to my customer?
- Can I cancel a refund?
- Someone has purchased my listing; what do I do next?
- Someone has purchased my listing. How do I get paid?